Shipping and return policies for ALIEN SNATCH!
- Shipping Info
Shipping quotes are listed with the LPs and CDs to destinations Europe, US, Australia, Germany and World. We generally use new cardboard mailers and will ship worldwide from Berlin with Deutsche Post as letter Post (Airmail Priority ). This is NOT insured or tracked. If you request this, tracking is additional 3,50 Euros. Please get in touch right after your order. All orders from Germany and bigger orders from Europe (4+ LPs) are sent with insured parcel freight company. We personally carry the records to the post office or carrier so we´re aware of everthing.
** Covid19 Info - Update Dec 2020 ** : Shipping to all Destinations possible. To the US we can use a collection Service which is 2 Weeks till 12/21/2020, then 2021 only Deutsche Post, which is COVID-related only ground service, 6-9 weeks till further notice. to OZ/NZ its "mixed" ground, the same shipping time. We send those automatically registered though.
This is a official tax-paying small business, but by far not a our day job. So please have this in mind. All sales and shipping include applicable german tax.
Terms (german) link are here: www.aliensnatch.de
Data Protection (german) link is here: www.aliensnatch.de
- Return Policy
Quite usual, only sealed vinyl records or CDs can be returned. Please ask before ordering, what merch is sealed, If you not sure, use another order method.